Frequently Asked Questions
Our shipping is free for Canadian orders over C$50 and for US orders over C$60
You can submit your replacement parts request here
Our return policy provides customers with 45 days to return an item in its original packaging and condition, along with a receipt. Items that do not meet these requirements will be refused. Customers are responsible for the return shipping costs, except in cases of manufacturer defect.
Read more about our return policy here
We only ship with tracking option to help you prevent package loss.
Order processing time: 1- 2 days.
For order above C$50:
Place Est. Time Cost Greater Toronto Area 1-3 days Free Ontario 2-4 days Free Within Canada 4-10 days Free US 6-14 days
C$12 fee for order less than C$60. Free otherwise.
For order under C$50: Flat shipping fee C$8