Parts1001
My son loves your products
Thank you :D
I accidentally cut the longest tube part of the hydraulic Cyborghand and i contacted Unicorn Toys for replacement and i was amazed how kind the customer service to reply instantly and i got the replacement free.
Highly recommended.
Thank you. :)
We are happy that we are helpful :D
Really appreciate the free replacement part for the one that broke. The hydraulic arm is awesome.!!
Happy to help :D
Parts1001
yeah.. 5 stars. guess we were helpful :D
I asked for 5 of G5 and only one was inside the package🫤
we service the parts for free and it's obviously a miscommunication...you could have told us and we would send you 4 more... but no you felt you needed this 1 star review... ok.
Frequently Asked Questions
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All items will be shipped directly from our warehouse, which is located in Mississauga, Ontario, Canada.
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You can submit your replacement parts request here
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Our return policy provides customers with 45 days to return an item in its original packaging and condition, along with a receipt. Items that do not meet these requirements will be refused. Customers are responsible for the return shipping costs, except in cases of manufacturer defect.
Read more about our return policy here
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We only ship with tracking option to help you prevent package loss.
Order processing time: 1- 2 days.
For order above C$50:
Place Est. Time Cost Greater Toronto Area 1-3 days Free Ontario 2-4 days Free Within Canada 4-10 days Free US 6-14 days C$12 fee for order less than C$60. Free otherwise.
For order under C$50: Flat shipping fee C$8
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